Great Careers in Hospitality at Cinnamon

With a strong regional presence which consists of a portfolio of more than 2400 star class rooms and over 40 years of experience in hospitality, a drive for sustainable expansion and a passion for redefining hospitality has made Cinnamon Hotels & Resorts the trendsetter in the industry.

Current Openings

Assistant Learning & Development Manager

Sri Lanka, Cinnamon Wild Yala

Job Description:

Job Responsibilities:
  • Conducting Standard Operating Procedure (SOP) and Minimum Quality Standard (MOS) training programs and monitoring the continuity of same to achieve and maintain the specified brand standards
  • Analyzing training needs to develop new training programs or modify and improve existing modules/ programs
  • Using effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills
  • Identifying the training and development needs of associates to meet and support the business objectives
  • Organizing and coordinating inter-hotel and national level competitions
  • Building relationships with external trainers and coordinate external training programs
  • Establishing appropriate methods to monitor and evaluate training programs effectiveness periodically and report on the same
Key Competencies Required:
  • Be a graduate or diploma holder from a recognized hotel school specialized in Food & Beverage/Accommodation Operation with a minimum of 4 years' work experience
  • Work independently, show initiative, manage multiple tasks and prioritize accordingly
  • Be a team player with excellent interpersonal and communication skills

Apply Now


Don’t know if you fit in?

Don’t worry. If you believe that you are ready to take up the challenge of becoming a Cinnamon ambassador, we would love to hear from you. When applying for a position at a hotel or the corporate head office, please specify the Business Unit. If there is no such preference please select 'General'.

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