Welcome back to the Maldives!

At Cinnamon Hotels & Resorts, we passionately believe that this world is meant to be explored, including the magical Maldives that is home to sandy beaches, pristine blue waters and of course, four of our stunning island resorts. And whenever our valuable guests feel comfortable to do so, we’re ready to safely welcome them through our doors once more for a holiday that they truly deserve, that is truly inspiring.

We are very glad to have been identified as one of the leading travel destinations to receive the Safe Travels Stamp from the World Travel & Tourism Council (WTTC) in recognition of the stringent safety protocols being put in place across the Maldives, to offer travellers the peace of mind when they visit this island nation.

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You are 'Safe & Secure' with us

Must Knows when visiting Maldives

Can I travel to Maldives?

Yes, you can. Maldives officially reopened on 15 July 2020 and has been welcoming international travellers since then. Travellers visiting the Maldives will be offered a free 30-day tourist visa on arrival.


What countries are permitted to travel to Maldives?

There will be no restrictions on any nationalities traveling to the Maldives. All travellers will be required to present a prior reservation confirmation at a registered tourist establishment. Should you wish to travel between islands, you will need to obtain prior approval from the Ministry of Tourism.


What are the protocols for travelling to the Maldives?

Every arriving passenger should submit a self-declarative health form, 24 hours prior to arrival. This health declaration form must be filled and submitted electronically via the online portal of Maldives Immigration https://imuga.immigration.gov.mv/ethd/create. Travellers will be required to state all necessary information upon arrival at the airport when submitting the Health Declaration Form. Additionally, travellers must be aware of travelling protocols from the travel origin country/region and be prepared for isolation/quarantine in the event they test positive for COVID-19 whilst in the Maldives.

All travellers should submit a negative PCR test result for COVID-19 upon arrival. The said PCR test should be taken within 96 hours prior to departure to Maldives. If a traveller presents symptoms of COVID-19 upon arrival, he/she will be subjected to a PCR test at the traveller’s cost. Additionally, local health authorities may wish to conduct random testing, and there will be no charge for this.

If any traveller is tested positive for COVID-19, he/she will be required to complete the mandatory 14-days isolation/quarantine period at the resort’s designated quarantine facility or be transferred to a state managed quarantine centre (on availability) and be charged accordingly. An option for a second test shall not be permitted by the authorities.


What are the airlines that travel to Maldives right now?

All airlines permitted to operate flights to Maldives are listed below:

Emirates, Sri Lankan Airlines, Saudia, Qatar Airways, Cathay Pacific, China Eastern, Turkish Airlines, Air India, China Southern, Singapore Airlines, Aeroflot, Korean Air, Etihad Airways and Thai Airways.

All airlines will have their own health and safety precautions and guidelines for passengers. However, when arriving in the Maldives, travellers will be required to submit the health declaration form.


What safety measures are in place at the airport?

Upon arrival, all tourists will undergo temperature checks and screening measures and special attention will be paid to individuals exhibiting COVID-19 symptoms. This is including, but not limited to, cough, runny nose or shortness of breath.

Those exhibiting COVID-19 symptoms on arrival must undergo a PCR test. If one member of a group travelling together displays symptoms, all members of the group will be tested.

All visitors to the Maldives are encouraged to install the contact tracing application ‘Trace Ekee’ upon or before arrival into the country.
Android - http://bit.ly/2ONEv8Z
iOS - http://apple.co/3lq0lLP


Visa on Arrival

Tourists travelling to the Maldives will be provided a free 30-day tourist visa on arrival.

Tourist visa extensions will be made available to long stay travellers, including travellers who may require visa extensions due to quarantine measures without any further fees. Additionally, travellers must provide emergency contact information during the visa issuance process.


Making a Reservation at Cinnamon Hotels

Hotel Booking

Ellaidhoo Maldives by Cinnamon, Cinnamon Hakuraa Huraa Maldives, Cinnamon Dhonveli Maldives and Cinnamon Velifushi Maldives are in operation and are accepting bookings.

We have a Flexible booking policy at our resorts. Existing and new bookings can be changed or cancelled at no charge up to 48 hours prior to arrival for all offers except the “My Cinnamon Wallet” offer.


How can I travel to my hotel/travel facility?

Airport transfers will only be allowed through pre-arranged pick-ups by your pre-booked hotel/travel facility arrangement. Private transfer arrangements are not permitted due to safety measures imposed.

You are advised to wear a mask before boarding any form of transportation while maintaining adequate physical distancing at all times.

Travellers will be required to be aware on the inter-island/resort travel movement procedure prior departure to transfer. Additionally, travellers travelling from local islands/guest houses will be required to submit a NEGATIVE PCR test result taken within 72 hours prior to travelling and present upon check-in.


How can I make arrangements for a tour?

Arrangements for tours and excursions can be made at the travel facility/hotel directly. Common excursions, diving and water sports are available to be booked at the resort itself. However, visiting local Islands and Island-Hopping are prohibited due to health and safety concerns.


Departure Protocols

Travellers will be required to submit online Health Declaration Form within 24 hours prior departure to Maldives https://imuga.immigration.gov.mv/ethd/create. Additionally, travellers must be aware of travelling protocols from the travel origin country/region and be prepared for isolation/quarantine in the event they test positive for COVID-19 whilst in the Maldives.


PCR Testing

Our Resort Team can assist with the coordination of PCR testing at the property. The traveller will be required to inform the Resort Team 72 hours in advance prior to departure. This is to ensure all guidelines and protocols are followed, when conducting the test. This can be facilitated by the Resort doctor and costs for PCR testing at US$100.00 per person will have to borne by the traveller.

The Resort Team will assist you to coordinate with the Health Protection Agency (HPA) and Ministry of Tourism (MOT/SMU) for any transit requirements. Based on HPA recommendations, alternative accommodation options can be made upon request. The additional cost implications for same will have to be borne directly by the traveller.

If any traveller is tested positive for COVID-19, he/she will be required to complete the mandatory 14-days isolation/quarantine period at the resort’s designated quarantine facility or be transferred to a state managed quarantine centre (on availability) and be charged accordingly. An option for a second test shall not be permitted by the authorities. The Health Protection Agency (HPA) will notify the test result to the doctor/healthcare professional or main contact point at the Resort, including the Clinical Management Advisory Team (CMAT) and Ministry of Tourism.

Estimated cost for quarantine at the resort designated accommodation will be US$170 per person per day including Medicare, meals, water and soft drinks.

An inconclusive PCR test result is a rare occurrence. However, if the event is to occur, the healthcare professionals will keep yourself and the resort team informed. A repeat test will be conducted, and the results will be shared accordingly.


Our commitment to cleanliness with Cinnamon Care

What is Cinnamon Care?

Now, more than ever, the health and wellbeing of our guests is our top priority, and we’re making sure our hotel teams have everything they need to keep everyone, including themselves, safe.

We have implemented the Cinnamon Standard for Care and Cleanliness through Cinnamon Care to deliver a safe and unobtrusive experience at our properties. These measures are in strict adherence to the domestic and World Health Organization guidelines.


The Cinnamon Standard for Care and Cleanliness

A holistic approach is taken to sanitation across all hotel spaces. Enhanced measures include high frequency cleaning and disinfection of guest areas, use of approved disinfectants against the COVID-19 virus and other bacteria, compliance for supply chain deliveries, and cleaning protocols for culinary and housekeeping areas. We’ve also made modifications to limit contact and maintain the required distance stipulated for physical distancing through seating arrangements in public areas and restaurants. Airport transfers, check-in and check-out procedures, use of hotel facilities such as the pool, the gym and sports activities and banqueting have been enhanced to meet the Standard. Click here to view the full information related to Cinnamon Care.

These strengthened procedures are designed to give you and our hotel teams greater confidence, and the protection needed.


Safety Stamp from World Travel and Tourism Council (WTTC)

In recognition of the safety protocols introduced by the Maldives Government to ensure the safety of domestic and international travellers, Maldives was awarded with the World Travel and Tourism Council’s (WTTC) ‘Safe Travels’ stamp.

The WTTC’s ‘Safe Travels’ stamp is the first of its kind, specifically designed to combat the effects of COVID-19 and similar outbreaks. Recognized and embraced by the United Nations World Tourism Organization (UNWTO), the stamp allows travellers to explore the globe whilst ensuring their safety.


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