Ayubowan from Sri Lanka!
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At Cinnamon Hotels & Resorts, we passionately believe that this world is meant to be explored, including this beautiful little island that is Sri Lanka. And whenever our valuable guests feel comfortable to do so, we’re ready to safely welcome them through our doors once more for a holiday that they truly deserve, that is truly inspiring.

We are very glad to have been identified as one of the leading travel destinations to receive the Safe Travels Stamp from the World Travel & Tourism Council (WTTC) in recognition of the stringent safety protocols being put in place across the country, to offer international travellers a peace of mind when they visit our country.

And that’s not all, Cinnamon Hotels & Resorts was one of the first Sri Lankan hotel chains to receive the ‘Safe & Secure’ compliance certification awarded by the Sri Lanka Tourism Development Authority (SLTDA). This certification is awarded by the SLTDA to hotels that have successfully implemented the COVID-19 operational guidelines and health protocols introduced by them.

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You are 'Safe & Secure' with us

Must Knows when visiting Sri Lanka

Is Sri Lanka open for Tourists?

Yes, Sri Lanka is open and ready to welcome international travellers once again. Bandaranaike International Airport [BIA] and Mattala Rajapaksa Hambantota Airport [MRIA] are both fully operational.


What are the protocols of travelling to Sri Lanka for non-vaccinated travellers?

As you arrive in Sri Lanka, you will be required to stay in a Level 1 ‘Safe & Secure’ hotel. We’re pleased to inform you that Cinnamon Bey Beruwala is a dedicated Level 1 hotel that can be booked via www.cinnamonhotels.com. All Level 1 hotels including ours, comply with the COVID-19 health protocols and the tourism operational guidelines, taking care of travellers in their initial phase of the visit.

All travellers are required to stay at a Level 1 ‘Safe & Secure ‘hotel until the completion of 14 days.

Non- vaccinated and vaccinated travellers can stay at any certified ‘Safe & Secure’ Level 1 hotel/s for the first 14 days of their stay and undergo an on-arrival PCR test and a PCR test on Day 11 to Day 14 of their stay. Travellers are allowed to stay at any number of certified ‘Safe & Secure’ Level 1 hotels and are permitted to use all facilities of the hotel. Travellers are also allowed to visit approved tourist sites within a bio bubble. Due to the prevailing COVID-19 situation in Sri Lanka, all wildlife national parks including excursion sites such as Mirissa whale watching and Sinharaja forest will be closed until further notice.

Visit www.srilanka.travel/helloagain.

A bio-bubble is created for travellers staying in Level 1 hotels to visit multiple sites in Sri Lanka. This is done to ensure that their safety and wellbeing is given the highest priority and they also get to enjoy their stay with peace of mind.

All nationalities can visit Sri Lanka except for passengers travelling from India, Vietnam, South American countries & South African countries. Passengers who have a travel history to the above-mentioned countries (including transit) in the past 14 days irrespective of the passport or visa, will not be permitted to disembark in Sri Lanka until further notice.

Visit for more information www.srilanka.travel/helloagain.


What are the protocols if I am already vaccinated?

There will be no exemptions made for vaccinated travellers, all travellers including Sri Lankan citizens/ dual citizens and foreign nationals are required to stay at a Level 1 ‘Safe & Secure’ hotel until the completion of 14 days. All travellers of 12 years and above should undergo day 1 (on arrival) COVID – 19 PCR testing and a subsequent PCR test on day 11 – 14.

All nationalities can visit Sri Lanka except for passengers travelling from India, Vietnam, South American countries & South African countries. Passengers who have a travel history to the above-mentioned countries (including transit) in the past 14 days irrespective of the passport or visa, will not be permitted to disembark in Sri Lanka until further notice.

All travellers will be released from the Level 1 ‘Safe & Secure’ hotel after the completion of 14 days of quarantine with a negative COVID -19 test results done on day 1 (on arrival) and day 11- 14. The quarantine period of the above-mentioned travellers will be extended if they are identified as an immediate close contact of a COVID -19 positive person.

Upon completion on 14 days of quarantine along with a negative COVID 19 PCR test results on day 1 and day 11 – 14, the traveller is allowed to leave the hotel and the bio-bubble. The vaccinated traveller is required to make their own travel arrangements with the travel agent or hotel and should practice COVID-19 preventive measures throughout their stay in Sri Lanka. All travellers are required to adhere to the travel restrictions imposed by the government during their stay.


Can I travel within Sri Lanka?

Yes, non-vaccinated travellers can visit selected tourist sites under the safety of the bio-bubble. Due to the prevailing COVID-19 situation in Sri Lanka, all wildlife national parks including excursion sites such as Mirissa whale watching and Sinharaja forest will be closed until further notice.

Transport must be arranged with the certified accommodation provider/hotel or with the travel agent, and public transport will not be permitted. All travellers are required to adhere to the travel restrictions imposed by the government during their stay and should practice COVID-19 preventive measures throughout their stay in Sri Lanka.

The Tourism Mobile App ‘Visit Sri Lanka’ is incorporated into the Online Visa application form and are available on both the Google Play Store and Apple App Store. Travellers are encouraged to download the app for coordination and facilitation purposes during their stay in the country.

Furthermore, travellers who are discharged from Level 1 hotels upon the receipt of a negative PCR test, are able to freely travel through Sri Lanka adhering to travel restrictions and all safe and secure measures that are in place.


Making a Reservation at Cinnamon Hotels

Safe and Secure Level 1 Hotel Booking

As you arrive in Sri Lanka, you are required to stay in a Level 1 ‘Safe & Secure’ hotel. Cinnamon Bey Beruwala is a dedicated Level 1 hotel that can be booked via www.cinnamonhotels.com. All Level 1 hotels including ours comply with the COVID-19 health protocols and the tourism operational guidelines, taking care of travellers in their initial phase of the visit.


Applying for Visa

All visas must be applied online. When applying for your visa, you would need a pre-confirmed hotel booking at a Level 1 ‘Safe & Secure’ hotel. For more info visit eta.gov.lk


COVID-19 Insurance

Prior to your visit to Sri Lanka, you would need to obtain a COVID-19 local travel insurance for USD 12 covering a policy of USD 50,000 for a period of one month. The cost of the insurance cover can also be paid directly to the hotel when making the reservation at your preferred Level 1 hotel. if your stay exceeds 30 days, you should extend your insurance cover.


PCR Testing

A mandatory cost of USD 40 per person will be charged per PCR test by the hotel prior to the arrival and the number of tests to be carried out will vary based on the below criteria:

The number of tests to be carried out will vary based on the number of nights booked at the hotel.

All travellers will undergo a COVID-19 PCR test on day 1(on arrival). If the traveller stays up to 14 days or more, a second PCR test will be conducted between day 11-14. Once the Day 1 test results appear negative, travellers are allowed to visit the approved sites in the bio security bubble. If the stay is between 5-14 days –PCR tests will be carried out depending on the date of departure (i.e. 24-48 hours before departure) and if the stay is less than 5 days - no exit PCR is required.

All travellers should do a PCR test within 24 hours of arrival (Day 1) at the hotel. Children below two years are exempted from day 1 (on arrival) and exit COVID -19 PCR testing.

If the traveller stays for less than 96 hours in Sri Lanka, they are not required to undergo an exit PCR test unless stated otherwise by the airline/country of destination.

If the traveller stays for less than 14 days in Sri Lanka, a second PCR test should be done depending on the date of departure and the traveller must obtain a negative test report in order to leave the country.


Flexible booking policy

Existing and new bookings can be changed or cancelled at no charge up to 48 hours prior to arrival.


Our commitment to cleanliness with Cinnamon Care

What is Cinnamon Care?

Now, more than ever, the health and wellbeing of our guests is our top priority, and we’re making sure our hotel teams have everything they need to keep everyone, including themselves, safe.

We have implemented the Cinnamon Standard for Care and Cleanliness through Cinnamon Care to deliver a safe and unobtrusive experience at our properties. These measures are in strict adherence to the domestic and World Health Organization guidelines.


The Cinnamon Standard for Care and Cleanliness

A holistic approach is taken to sanitation across all hotel spaces. Enhanced measures include high frequency cleaning and disinfection of guest areas, use of approved disinfectants against the COVID-19 virus and other bacteria, compliance for supply chain deliveries, and cleaning protocols for culinary and housekeeping areas. We’ve also made modifications to limit contact and maintain the required distance stipulated for physical distancing through seating arrangements in public areas and restaurants. Airport transfers, check-in and check-out procedures, use of hotel facilities such as the pool, the gym and sports activities and banqueting have been enhanced to meet the Standard. Click here to view the full information related to Cinnamon Care.

These strengthened procedures are designed to give you and our hotel teams greater confidence, and the protection needed. teams the protection needed.


Our commitment towards our guests and team members

Enabling the personal wellbeing of guests and colleagues is key. We’ve got clear procedures in place should any of our guests or team members test positive for COVID-19. Click here to view the procedures and protocols we follow at every hotel.


Safety Stamp from World Travel and Tourism Council (WTTC)

Recognizing the safety protocols introduced by the Sri Lankan Government along with standards mandated by the SLTDA to ensure the safety of domestic and international travellers, Sri Lanka was awarded with the World Travel and Tourism Council’s (WTTC) ‘Safe Travels’ stamp.

The WTTC’s ‘Safe Travels’ stamp is the first of its kind, specifically designed to combat the effects of COVID-19 and similar outbreaks. Recognized and embraced by the United Nations World Tourism Organization (UNWTO), the stamp allows travellers to explore the globe whilst ensuring their safety.


SLTDA ‘Safe & Secure’ Compliance Certification

We are happy to announce that Cinnamon Hotels & Resorts is one of the first hotel chains to receive the ‘Safe & Secure’ certification awarded by the Sri Lanka Tourism Development Authority (SLTDA). SLTDA introduced the ‘Safe & Secure’ compliance certification to registered hotels and other service providers in tourism as a preliminary step in preparing the tourism industry to welcome international travellers.

KPMG Sri Lanka is the SLTDA appointed independent professional body to conduct the audit process to ensure that the registered accommodation / service provider has implemented the COVID-19 operational guidelines and health protocols introduced by SLTDA. Upon successful completion of the audit process by KPMG, the final review and certification was done by the Ministry of Health, Sri Lanka


Peace of mind travelling in Sri Lanka

Free PCR test and Covid 19 insurance

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