Cinnamon Shop - FAQ

Availability may vary depending on the product, experience, property and selected date. Customers should refer to the individual product page for the applicable availability and conditions.

Payment arrangements depend on the product, service, goods or experience selected. Where applicable, the property may send a payment link, while some purchases may be paid for at pickup or when the experience is enjoyed.

Yes. You will receive the relevant confirmation and next steps, including any applicable payment, booking, pickup or experience instructions.

Yes. Cinnamon Shop allows customers to explore products and experiences from across Cinnamon Hotels & Resorts. Each product or experience should be redeemed or collected at the property stated on its respective page.

Amendment and cancellation conditions may vary depending on the individual product or experience. Please refer to the applicable terms and conditions provided for the selected item.

No delivery option is available. Depending on the product purchased, the item may need to be collected from the relevant Cinnamon property, or the experience/service may be redeemed directly at the property. 

You can browse Cinnamon Shop by property or category, or visit the individual Cinnamon property page and select Shop to explore the products and experiences available at that property.

Review the product description, pricing, inclusions, availability and applicable conditions before proceeding.